On Hold Marketing & Communications for

Owning a successful restaurant like yours likely means that downtime is rare. Dine-in, take-out, delivery, catering, events… a lot to promote, but how and where? Why not bring all that information together in a creative marketing message designed to entice your guests along with signature overhead music that resonates with your diner demographics.


Let the experts at On Hold Marketing & Communications help. For more than 25 years, we have been creating first… and lasting… impressions for Restaurants like yours.

Voice - Telephone On Hold

Just music on hold? That’s only part of the equation. Let us formulate a telephone on hold message that demonstrates your commitment to quality and service while promoting your Restaurant.

Our Process

What to Include

On Hold Messages offer a unique opportunity to pass along important information to attentive callers and build an image of your Restaurant with words that instill confidence, create interest and build rapport. Here are some suggestions for what to include. Here are some suggestions for what to include.
  • American/International cuisine
  • Fresh food
  • Locally sourced
  • Vegan/Vegetarian options
  • Gluten-free choices
  • Relaxing atmosphere
  • Outdoor dining
  • Specialty cocktails
  • Local brews/wines
  • Small plates
  • Event venues
  • Catering
  • Take-out/delivery
  • Hours of operation
  • Gift cards
  • Weekly specials
  • Entertainment
  • Membership/rewards program
  • Website/Social Media
  • Big screen TVs
  • Happy hour
  • Seasonal/holiday specials

A few of our happy clients!

Sound - Persona Business Music

Music… the great motivator. It can energize, relax, or comfort you, spark a good memory or even change your perspective. Persona Business Music will work with your branding team to create and curate customized streaming music that best reflects your environment, brand, and target audience whether it’s creative cuisine and cocktails, locavore-themed menus, ethnic fare, or family friendly comfort food. The team at Persona Business Music will curate playlists using a day-timing feature that sets the mood throughout the day according to your revolving clientele.

Access the songs without the hassle. 

Never again deal with BMI, ASCAP or SESAC. One monthly fee covers the public performance royalties for every song on Persona Business Music.


Engage your customers with music they love.

Persona Business Music serves up a diverse array of music, from top-streaming pop icons to under-the-radar indie bands, Nashville superstars to cutting-edge EDM artists. Having long-established relationships with music labels of all sizes and artist managers throughout the industry, Persona Business Music offers unparalleled access to the music your customers want to hear, not just stuff that’s easy to license. After all, what good is licensing music that doesn’t appeal to your customers?


Experience the best music programmers.

The right song at the right time can turn a casual browser into a loyal customer. Persona Business Music programmers are passionate music experts, diligent, creative in approach, and adept at stirring emotions via songcraft and curated playlists. Two parts science, one part art, Persona Business Music’s expertise-with-heart trumps algorithms every time.


Persona Business Music
Plenty of options, tailored to your environment

Check Out Our Curated Playlists

Every Decade

From the 1940s to Today's Hits

Every Genre

From Classical, to Rock, to Everything in Between

Every Audience

Find the right playlist for your customers.

Prompts - Voice Prompts

At On Hold Marketing & Communications, we understand the value of creating a great first impression. Our experienced Voice Talents deliver a strategically crafted, brand-focused message that conveys a sense of professionalism every time someone calls your facility. We have been “introducing” callers to food establishments through quality voice prompt services for more than 25 years and in over more than 55 countries across the globe. We have created a fail-proof delivery protocol that will allow your project to run smoothly.

Our Process

Scent - Scent by On Hold

First impressions are critical in the hotel business and nothing embeds in the memory as enduringly as the sense of smell. Our team stands ready to develop an effective Scent Marketing program for your properties. We offer equipment solutions based on your unique needs. Choose from Signature Scent options in addition to a wide variety of popular organic oils. We’ll be glad to tell you more. Schedule a Scent Consultation at your convenience.