On Hold Marketing & Communications for Auto Dealerships

On the showroom floor is where you and your team shine. So goals like increasing traffic and building customer loyalty may take extra time and resources you don’t have. Think what a motiving marketing message or a signature showroom scent and soundtrack could do for business.


Let the experts at On Hold Marketing & Communications help. For more than 25 years, we have been creating first… and lasting… impressions for auto dealerships.

Voice - Telephone On Hold

Just music on hold? That’s only part of the equation. Let us formulate a telephone on hold message that demonstrates your commitment to quality, integrity and customer service while promoting your auto dealership.

Our Process

What to Include

On Hold Messages offer a unique opportunity to pass along important information to attentive callers and build an image of your auto dealership with words that instill confidence, create enthusiasm and build rapport. Here are some suggestions for what to include.
  • Showroom hours
  • Convenient/extended service hours
  • Special deals/rebates
  • Affordable financing/lease options
  • Courteous sales staff
  • Loyalty incentives
  • Large inventory
  • Awards/recognitions
  • Website and social media
  • Community/charitable affiliations
  • Pre-owned selection

A few of our Happy Clients!

Sound - Persona Business Music

Music… the great motivator. It can energize, relax, or comfort you, spark a good memory or even change your perspective. Persona Business Music will work with your branding team to create and curate customized streaming music that best reflects your environment, brand, and target audience. Our team will curate playlists using a day-timing feature that sets the mood throughout the day. Generate enthusiasm with upbeat sounds and sing-along-classics all morning long and wind down with soothing selections for the afterwork and evening browsers aka potential buyers.

Access the songs without the hassle. 

Never again deal with BMI, ASCAP or SESAC. One monthly fee covers the public performance royalties for every song on Persona Business Music.


Engage your customers with music they love.

Persona Business Music serves up a diverse array of music, from top-streaming pop icons to under-the-radar indie bands, Nashville superstars to cutting-edge EDM artists. Having long-established relationships with music labels of all sizes and artist managers throughout the industry, Persona Business Music offers unparalleled access to the music your customers want to hear, not just stuff that’s easy to license. After all, what good is licensing music that doesn’t appeal to your customers?


Experience the best music programmers.

The right song at the right time can turn a casual browser into a loyal customer. Persona Business Music programmers are passionate music experts, diligent, creative in approach, and adept at stirring emotions via songcraft and curated playlists. Two parts science, one part art, Persona Business Music’s expertise-with-heart trumps algorithms every time.


Persona Business Music
Plenty of options, tailored to your environment

Check Out Our Curated Playlists

Every Decade

From the 1940s to Today's Hits

Every Genre

From Classical, to Rock, to Everything in Between

Every Audience

Find the right playlist for your customers.

Prompts - Voice Prompts

At On Hold Marketing & Communications, we understand the value of creating a great first impression. Our experienced Voice Talents deliver a strategically crafted, brand-focused message that conveys a sense of professionalism every time someone calls your facility. We have been “introducing” callers to auto dealerships through quality voice prompt services for more than 25 years. Let us help you set the tone for your next sale.

Our Process

Scent - Scent by On Hold

Don’t you love when potential customers linger just a bit longer in the showroom? Perhaps the scent of chocolate chip cookies will entice them to stay. Our cold fusion scent technology is simple to install and maintain and features organic oils in a variety of scent options. Who wouldn’t stick around for Vanilla, Sugar Cookies, Lavender, Ocean….even Fresh Woods? Ask us for details or schedule a Scent Consultation at your convenience.