On Hold Marketing & Communications for
Dentists and Dental Centers

Busy practice? Congratulations. Wouldn’t it be nice to keep it that way without adding to your workload? With some creative marketing messages, a signature office scent and soothing overhead music you can promote your practice and treat patients to a stress-free experience.

Let the experts at On Hold Marketing & Communications help. For more than 25 years, we have been creating first… and lasting… impressions for dental practices like yours.

Voice - Telephone On Hold

Just music on hold? That’s only part of the equation. Let us formulate a telephone on hold message that demonstrates your commitment to expert comprehensive care while promoting your dental practice.

Our Process

What to Include

On Hold Messages offer a unique opportunity to pass along important information to attentive callers and build an image of your dental practice with words that instill confidence, create interest and build rapport. Here are some suggestions for what to include.
  • Office hours/extended hours
  • Specialists on staff
  • Advanced technology
  • Painless procedures
  • Cosmetic dentistry
  • Comfortable and safe office environment
  • Little or no wait time
  • Insurance information
  • Website and social media
  • Dental health education/incentives
  • Routine/preventative maintenance
  • Patient portals/online scheduling

A few of our Happy Clients!

Sound - Persona Business Music

Music… the great motivator. It can energize, relax, or comfort you, spark a good memory or even change your perspective. Persona Business Music will work with your branding team to create and curate customized streaming music that best reflects your environment, brand, and target audience. Our team will curate playlists using a day-timing feature that sets the mood throughout the day; from relaxing morning music for adult patients to energetic afternoon selections for the after-school crowd.

Access the songs without the hassle. 

Never again deal with BMI, ASCAP or SESAC. One monthly fee covers the public performance royalties for every song on Persona Business Music.


Engage your customers with music they love.

Persona Business Music serves up a diverse array of music, from top-streaming pop icons to under-the-radar indie bands, Nashville superstars to cutting-edge EDM artists. Having long-established relationships with music labels of all sizes and artist managers throughout the industry, Persona Business Music offers unparalleled access to the music your customers want to hear, not just stuff that’s easy to license. After all, what good is licensing music that doesn’t appeal to your customers?


Experience the best music programmers.

The right song at the right time can turn a casual browser into a loyal customer. Persona Business Music programmers are passionate music experts, diligent, creative in approach, and adept at stirring emotions via songcraft and curated playlists. Two parts science, one part art, Persona Business Music’s expertise-with-heart trumps algorithms every time.


Persona Business Music
Plenty of options, tailored to your environment

Check Out Our Curated Playlists

Every Decade

From the 1940s to Today's Hits

Every Genre

From Classical, to Rock, to Everything in Between

Every Audience

Find the right playlist for your customers.

Prompts - Voice Prompts

At On Hold Marketing & Communications, we understand the value of creating a great first impression. Our experienced Voice Talents deliver a strategically crafted, brand-focused message that conveys a sense of professionalism every time someone calls your facility. We have been “introducing” callers to health care businesses through quality voice prompt services for more than 25 years.

Our Process

Scent - Scent by On Hold

Ensure your patients and staff are experiencing relaxing, clean, and pleasant scents throughout their appointment. Our cold fusion technology features organic oils in a variety of relaxing, soothing and warm aromas. Perhaps lavender, vanilla, and even our chocolate scent…which you can enjoy without getting a cavity. Schedule a Scent Consultation at your convenience.