On Hold Marketing & Communications for
Hair Salons

Your salon is a feel-good place of business that thrives on customer loyalty and word-of-mouth.

Putting out some creative marketing messages that promote your hair salons expertise and results  plus adding a few indulgences like a signature salon scent and cutting edge overhead music, will be a big draw for new and existing clients.


Let the experts at On Hold Marketing & Communications help. For more than 25 years, we have been creating first… and lasting… impressions for Hair Salons like yours.

Voice - Telephone On Hold

Just music on hold? That’s only part of the equation. Let us formulate a telephone on hold message that demonstrates your commitment to quality customer care and services while promoting your Hair Salon.

Our Process

What to Include

On Hold Messages offer a unique opportunity to pass along important information to attentive callers and build an image of your Hair Salon with words that instill confidence, create interest and build rapport. Here are some suggestions for what to include. Here are some suggestions for what to include.
  • Stylists’ level of expertise
  • Hair color techniques/options
  • Hair removal services
  • Hour of operation/extended hours
  • Environmental-friendly products/services
  • Natural/organic hair products
  • Mani/Pedi/Spa services
  • Little or no wait time
  • Latest cuts and styles
  • Packages for proms/bridal parties
  • Website and social media
  • Gift Cards
  • Holiday/Special promotions
  • Take home products

A few of our happy clients!

Sound - Persona Business Music

Music… the great motivator. It can energize, relax, or comfort you, spark a good memory or even change your perspective. Persona Business Music will work with your branding team to create and curate customized streaming music that best reflects your environment, brand, and target audience whether it’s chic, classic, or cutting edge. Our team will curate playlists using a day-timing feature that sets the mood throughout the day from an eclectic mid-day mélange to evening-out inspirations.

Access the songs without the hassle. Never again deal with BMI, ASCAP or SESAC. One monthly fee covers the public performance royalties for every song on Persona Business Music.    

Engage your customers with music they love.

Persona Business Music serves up a diverse array of music, from top-streaming pop icons to under-the-radar indie bands, Nashville superstars to cutting-edge EDM artists. Having long-established relationships with music labels of all sizes and artist managers throughout the industry, Persona Business Music offers unparalleled access to the music your customers want to hear, not just stuff that’s easy to license. After all, what good is licensing music that doesn’t appeal to your customers?


Experience the best music programmers.

The right song at the right time can turn a casual browser into a loyal customer. Persona Business Music programmers are passionate music experts, diligent, creative in approach, and adept at stirring emotions via songcraft and curated playlists. Two parts science, one part art, Persona Business Music’s expertise-with-heart trumps algorithms every time.

Persona Business Music
Plenty of options, tailored to your environment

Check Out Our Curated Playlists

Every Decade

From the 1940s to Today's Hits

Every Genre

From Classical, to Rock, to Everything in Between

Every Audience

Find the right playlist for your customers.

Prompts - Voice Prompts

At On Hold Marketing & Communications, we understand the value of creating a great first impression. Our experienced Voice Talents deliver a strategically crafted, brand-focused message that conveys a sense of professionalism every time someone calls your facility. We have been “introducing” callers to salon businesses through quality voice prompt services for more than 25 years.

Our Process

Scent - Scent by On Hold

You create great first impressions every day. Why not elevate the image of your salon with an effective scent marketing campaign? Our cold fusion technology is simple to install and maintain and features organic oils in a variety of scent options. White Tea, Rose and Ocean are favorites among our Spa clients. We’ll be glad to tell you more. Schedule a Scent Consultation at your convenience.