On Hold Marketing & Communications for Eye Care/Vision Centers

While you and your team are staying on top of the rapid advances in eyecare technology and procedures, wouldn’t it be great if you could attract, influence and inform customers without missing a beat in your daily schedule? An engaging marketing message combined with on-site customer experiences such as overhead music and a signature scent, will put your business into focus.

Let the experts at On Hold Marketing & Communications help. For more than 25 years, we have been creating first… and lasting… impressions for dental practices like yours.

Voice - Telephone On Hold

Just music on hold? That’s only part of the equation. Let us formulate a telephone on hold message that demonstrates your commitment to expert comprehensive care while promoting your Eyecare/Vision Center.

Our Process

What to Include

On Hold Messages offer a unique opportunity to pass along important information to attentive callers and build an image of your Eyecare/Vision Center with words that instill confidence, create interest and build rapport. Here are some suggestions for what to include.
What do your callers need to know?
  • Hours of operation/extended hours
  • Courteous, knowledgeable staff
  • Advanced technology/laser procedures
  • Comfortable and safe environment
  • Little or no wait time
  • Insurance information
  • Website and social media
  • Routine check-ups
  • Large inventory of frames
  • Designer/specialty frames
  • BOGO deals/special offers

A few of our happy clients!

Sound - Persona Business Music

Music… the great motivator. It can energize, relax, or comfort you, spark a good memory or even change your perspective. Persona Business Music will work with your branding team to create and curate customized streaming music that best reflects your environment, brand, and target audience. Our team will curate playlists using a day-timing feature that sets the mood throughout the day; from relaxing morning music for adult patients to more energetic afternoon selections for the after-school crowd.

Access the songs without the hassle. 

Never again deal with BMI, ASCAP or SESAC. One monthly fee covers the public performance royalties for every song on Persona Business Music.


Engage your customers with music they love.

Persona Business Music serves up a diverse array of music, from top-streaming pop icons to under-the-radar indie bands, Nashville superstars to cutting-edge EDM artists. Having long-established relationships with music labels of all sizes and artist managers throughout the industry, Persona Business Music offers unparalleled access to the music your customers want to hear, not just stuff that’s easy to license. After all, what good is licensing music that doesn’t appeal to your customers?


Experience the best music programmers.

The right song at the right time can turn a casual browser into a loyal customer. Persona Business Music programmers are passionate music experts, diligent, creative in approach, and adept at stirring emotions via songcraft and curated playlists. Two parts science, one part art, Persona Business Music’s expertise-with-heart trumps algorithms every time.


Persona Business Music
Plenty of options, tailored to your environment

Check Out Our Curated Playlists

Every Decade

From the 1940s to Today's Hits

Every Genre

From Classical, to Rock, to Everything in Between

Every Audience

Find the right playlist for your customers.

Prompts - Voice Prompts

At On Hold Marketing & Communications, we understand the value of creating a great first impression. Our Professional Voice Talents and Branding Experts create a sense of professionalism every time someone calls your company. Why trust us to record your voice prompts? On Hold Marketing & Communications has professionally recorded voice prompts for over 25 years and our work is now heard in over 55 countries. We have created a fail proof delivery protocol that will allow your project to run smoothly.

Our Process

Scent - Scent by On Hold

Your team focuses on the sense of sight. Let us take care of smell. Scent is an important element in making a first impression. Our cold fusion scent technology is simple to install and maintain and features organic oils in a variety of scent options. Lavender, Vanilla, and Gardenia are all favorites for our Vision Centers clients. What will be yours? Schedule a Scent Consultation at your convenience.