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OHMC Signs on with Marriott’s First West African Property

On Hold Marketing and Communications (OHMC) has become the preferred on-hold messaging provider for the Accra Marriott Hotel, Marriott International’s first foray into the West African hospitality arena. The hotel, owned by African Hospitality Limited, is located across from Kotoka International Airport and just a few miles from downtown Accra.


“We are excited to be following Marriott into new territory,” says Jim Mathis, president of On Hold Marketing and Communications. “Accra is yet another vibrant urban center where we can promote and reinforce Marriott’s brand through On Hold Messaging.”


On Hold Marketing & Communications will equip the Accra Marriott Hotel with the Premier Hybrid 7600 Digital Announcer that enables seamless remote delivery and management of on hold messages and updates in mp3 format within 60 minutes. The wall-mounted unit is easy to install and set up. And, once installed, no further operator intervention is required.


“The professional quality of our messaging system meets the high standards that Marriott sets for all of its customer-facing services,” says Mathis. “The technology is seamless for hotel staff and offers callers- on-hold a crisp presentation of Marriott’s marketing message.”


On Hold Marketing & Communications (OHMC) is a premier provider of telephony messaging programs to businesses in more than 53 countries worldwide. Multi-property clients include Marriott Hotels & Resorts, Intercontinental Hotels and the Darden family of restaurants. OMHC also provides telephony, web audio and voice prompt recording services to companies in a variety of other industries including healthcare, beauty and automotive. Persona Business Music, a subsidiary of OHMC, offers custom curated music services.

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